IT Services and MSPs
Private AI for the people who run everyone else's IT
MSPs hold the keys to dozens of client environments, which makes public AI tools a special kind of liability. A private GPT answers from your runbooks, documentation, and ticket history inside your own environment. It is the same platform we run for K3 Technology, a managed IT services firm.
Client environment details are radioactive
Network diagrams, credentials context, and client configurations do not belong in a consumer chatbot. Your engineers need a sanctioned place to ask questions.
Tribal knowledge walks out the door
The senior engineer who knows that one client's weird setup should not be your documentation strategy. An assistant trained on your runbooks makes tier one capable of tier two work.
Ticket volume scales faster than headcount
Drafting client updates, summarizing long ticket threads, and answering how do we usually handle X are exactly the work an internal AI removes from your queue.
What your team does with it on day one
- Answer engineer questions from runbooks and internal docs with sources
- Summarize long ticket threads before escalation or handoff
- Draft client incident updates in plain, calm language
- Search past resolutions across your ticket history
- Turn resolved tickets into documentation automatically
- Onboard new engineers against your actual environment docs
Same platform, same two week deployment. See how deployment works or review pricing.
Questions it / msp teams ask
Is this the same platform K3 Technology uses?
Yes. K3 Technology, a managed IT services firm, runs their business on this exact platform: an AI that understood their business, remembered their clients, and kept their data private, in their words.
Can we resell private GPT deployments to our own clients?
MSPs are a natural channel. Talk to us on a demo call about partner arrangements, since your clients already trust you with their infrastructure and this extends that trust to AI.
How does it connect to our PSA and documentation tools?
We connect approved sources during deployment, including common documentation platforms and file stores, and we scope PSA and ticketing integrations per deployment so answers reflect how your shop actually runs.
Also serving
See it running on it / msp work
Book a 30 minute demo and bring a real document. We will show you the platform answering from it live, then map deployment to your firm.